Shipping & Payment Info
To place your order in time for Thanksgiving delivery:
To place your order in time for Christmas delivery:
All orders placed by 1:00 p.m. CST will ship the following business day. Orders placed after 1:00 p.m. CST will ship in two business days from the date the order was placed. Shipping transit times are calculated based on selected shipping method and recipient's shipping address.
Depending on the day of the week you place your order, you can usually expect the following transit times for Ground/Home Delivery:
Curious when your order will ship out? Please refer to the table below:
2nd Day Delivery
All orders placed by 1:00 p.m. CST can be processed the following business day and delivered 2 business days from that date. For example,
All orders placed by 1:00 p.m. CST can be processed the following business day and delivered the next business day after that. For example,
Alternately, you may specify an exact arrival date when placing an order. The Goode Company BBQ Hall of Flame will ensure that your products are shipped in time to arrive by your chosen date.
Goode Company BBQ Hall of Flame ships packages via FedEx from two distribution centers in Texas.
We do not ship to U.S. Virgin Islands, Puerto Rico or any locations outside of the U.S.
We do not ship to PO boxes, APO's or FPO's.
PURCHASER IS RESPONSIBLE FOR MAKING ARRANGEMENTS FOR THE RECEIPT OF THE PACKAGE, INCLUDING NOTIFYING GIFT RECIPIENT. GOODE COMPANY WILL NOT BE HELD RESPONSIBLE FOR MISSED DELIVERIES.
FedEx Ground Commercial and Fed Ex Express delivers Monday through Friday and Saturdays with Residential Home Delivery packages ONLY (at no additional cost). We do not offer Saturday delivery for packages shipped via Express methods or to commercial addresses. Please allow for up to 48 hours for orders to process.
FedEx delivers from 9:00 AM until 8:00 PM.
Residential addresses typically do not require a signature. HOWEVER, if there is no one there to accept the package, and the FedEx driver does not feel comfortable leaving it for ANY reason, s/he is required NOT to leave the package. FedEx will make three delivery attempts (one per day) before returning the package to Goode Company BBQ Hall of Flame. FedEx will leave a door tag following each delivery attempt. Please be sure to include the apartment number if you are sending to an apartment building.
Business addresses do require a signature, but not necessarily from the recipient whose name is on the box. Anyone in the building is able to sign for the package.
Please be sure to include the company name and floor/suite number if you are sending to an office building.
FedEx intercepts or redirects to edit incorrectly entered addresses are NOT valid on Mesquite Smoked BBQ orders.
FedEx will attempt to contact the recipient and then the shipper for correction of bad addresses before re-attempt, re-direct or sending back to the shipper.
Due to the high perishability of smoked meat products, FedEx intercepts are not available for these packages as it could result in additional delays in shipping. Once your “Goodes” have shipped out, you will receive a confirmation e-mail. To track your package, simply log in to your Goode Company BBQ Hall of Flame account and select, "Check on my order Status/History" and then select "Track Order" to view your order's progress through FedEx. If you do not use email or the internet, do not hesitate to call us, have your order number ready and we'll track your package for you! Phone: 713.529.1212.
Please review the FedEx 2012 Holiday Schedule below. The dates below reflect the days FedEx will not deliver. Shipping will resume the following business day after the respective holiday
Thursday, November 22 - Thanksgiving
Monday, December 24 - Christmas Eve
Tuesday, December 25 - Christmas
Monday, December 31 - New Year's Eve
Tuesday, January 1, 2013 - New Year's Day
For Internet and Telephone orders, we accept VISA, MasterCard, Discover and American Express – Please include card number, expiration and security code.
Products including pies and smoked meats that are returned as a result of delivery exceptions are non-refundable.